With restrictions on takeoffs and landings at Love Field in Texas set to expire, Southwest is ready to expand into new markets, starting with additional non-stop service from Love Field to LAX this October. Later on, the airline will begin service to Reagan International Airport, as will JetBlue. Both airlines bought their slots at Reagan International when the merger of American Airlines and US Airways prompted a judicial inquiry that led to the two airlines selling their slots at the airport. In relation to this (and perhaps to no one’s surprise), low-cost carriers like Southwest and JetBlue have fewer complaints than legacy carriers according to a study, largely because low-cost airline passengers simply have fewer expectations.
In other aviation news, a joint venture hopes to design a table tray on airplane seats that canmake space for tablets. One high-end hotel is dispensing with the practice of charging hefty fees for wi-fi access and instead will offer faster wi-fi at a daily rate while allowing slower wi-fi access for free. Also, in response to a Los Angeles Times piece on the condition of LaGuardia Airport in New York City, one reader describes LAX with similar negativity while extolling Ontario Airport for its cleanliness and straightforward design.