In general aviation news, Alaska Airlines ranked highest in fuel efficiency among air carriers thanks to various innovations and operational actions. Also, a major computer snafu allowed United Airlines to sell tickets for virtually free (except for a small security surcharge). Despite this, the airline announced it will honor the tickets anyway, receiving a mostly positive response from passengers and watchdog groups. Also, for all of our Hello Kitty fans reading our eNewsletter, Taiwan-based EVA Air launched three round-trip flights from LAX to Taipei using Boeing 777-300 ER planes painted in Hello Kitty livery, starting last Wednesday. Kawaii!